Return & Claim Policy

Rules for damaged, missing, wrong or quality-issue items

Customers should inspect packages at delivery where possible. Claims for damaged, missing, incorrect or quality-issue products must be submitted from the customer dashboard with clear details and supporting photos. TRG reviews each claim with the relevant store. Approved claims may receive replacement, refund or another fair resolution. Items used, altered or damaged after delivery may not qualify.

Last updated: 17 Sep 2026